The Illusion Of Communication
Early in my banking career, I had the difficult task of communicating to one of our customers that our loan committee had decided to decline ...
How Love Can Propel Your Business
What would be the primary traits you would consider essential for effective leadership? Would you include qualities such as vision, courage, determination, perseverance, charisma, communication ...
Have You Considered What Is True Success?
What is your definition for ‘success’? If we were to conduct a survey of 1,000 people in the marketplace, we probably would find the word ...
Executive Summary Of The Sermon On The Mount
I love when a proven leader delivers a distilled executive summary or brief with points or principles you can quickly understand. This is one reason ...
Making Peace In The Face Of Hostility
Recently, I received a call from a former work colleague whom I had not heard from in years. He quickly launched into an angry tirade ...
What Travel Agents And Bankers Have In Common
We all, in one way or another, have dealt with bankers. Probably on both personal and professional levels. Many of us also have had dealings ...
To Win Life’s Relay Race, Don’t Drop The Baton
It is often said that life is not a sprint, but a marathon. Unlike a sprint – a race that ends almost as quickly as ...
Not Becoming Consumed With The Love Of Money
At one time in my life, I was greatly motivated by how much money I could accumulate. Pursuing wealth became a way of life. This ...
Feeling In Control – Reality Or Illusion?
You show up for work on schedule, your mind already thinking through your plans for the day: meetings, deadlines, specific tasks, or projects you want ...
Identifying And Meeting Your Team’s Needs
By Rick Boxx Stephen Phelan, a top executive with a major mortgage corporation, was speaking at a conference about his company’s approach to caring for ...
What Is Your ‘Go-To’ Strategy?
I have enjoyed many sports, but my favorite has been lacrosse, as participant and spectator. This sport has also taught me about life. For example: ...
What Is The Heartbeat Of Your Mission?
Over the years I have worked with several companies and organizations in a variety of roles. Most of them have had clearly stated missions. Some even ...
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