By Ken Blanchard and Mark Miller
One of the great privileges of my recent past, along with about 900 other men and women from 50 countries around the world, was hearing Mark Miller, a Sr. VP at Chik-fil-a, address the audience of the CBMC World Convention in September of 2014. Mark did a wonderful job of explaining the SERVE model which is what great leaders know and do and the featured subject matter of the book The Secret.
The Secret is a profoundly easy read, yet delivered in a story form that is captivating to the very end. It is about a mid-level manager, Debbie Brewster, who applies and is awarded with the opportunity to be part of the company’s new mentorship program. Much to Debbie’s amazement, her mentor will be the company President, Jeff Brown. Debbie becomes further amazed when Jeff’s assistant contacts her to schedule their first mentoring session and offers to schedule the meeting at a convenient time for Debbie. The book leads Debbie through an array of surprises that go against most all of her pre-conceived notions about mentoring, the style of the company President, Jeff Brown, and profound truths that she discovers throughout her mentorship program.